Samsung Galaxy A16 / A16 5G Book Flip Case Leather Wallet
Samsung Galaxy A16 / A16 5G Book Flip Case Leather Wallet
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Delivery & Returns
Delivery & Returns
Last updated February 08, 2025
Thank you for your consideration. If you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange.
Payment Information
During the checkout at our website you can select the following secure payment methods:
- American Express
- Apple Pay
- Google Pay
- Visa
- Mastercard
- PayPal
If you have any questions please contact our customer service: contact@phone-base.co.uk
Shipping
Cutoff time: 16:30 (GMT +1) Order Processing Time: (3-5 working days) Delivery time: According to the method We use Royal Mail as our shipping partner.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
Return Policy
This return policy is valid for the countries: United Kingdom
You have the right to return 14 days after the arrival of your order.
The products can easily be returned.
The actual return costs are the responsibility of the customer and must be paid to the shipping party. This applies in the case of dissatisfied products.
With most packages, the return labels are in the box. If this is not the case, send us an email at contact@phone-base.co.uk and we will send them digitally. You can then print them and add them in the return package.
Note: only products in NEW* condition can be returned. We reserve the right to refuse a return with traces of use.
*New = These are unopened products in their original packaging and products that have never been used.
Once we have received and verified your return, you will have your refund within 2-3 business days using the payment method you used when ordering.
We comply with all relevant laws regarding returns and refunds.
We reserve the right to change our return and refund policy at any time to comply with applicable legal requirements.
Return Process
To return an item, please email customer service at contact@phone-base.co.uk to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
Phone Base
Attn: Returns
RMA#
220 Holderness Rd
Hull, HU9 2AA
United Kingdom
Questions
If you have any questions regarding our Refunds policy, free free to submit your query here.
Loved this case ,came with a gorilla glass cover
Too!So coupled with no postage and arrival in a few days,, hard to beat this service ! Thanks
Good except not like the picture shown. There is no protection around the corner of the lenses and already the edges of the lenses touch the . surface when placing it down. Needs to be resolved, even considered returning because of this
Just what i wanted, looks like it will wear well
Beautiful wallet and perfect fit Thank you very much
This phone case affords great protection for my iPhone and the integrated card slots are invaluable.
Good price and delivered quickly
Thanks
Excellent case, hard back and firm but flexible front
It is perfect
Lovely case and solid well worth the cost
The case is apparently well made with good quality leather. However the phone holder p
art is glued only over half the area covered by the phone holder causing the wallet to crease and flop away from the phone when the wallet is opened. If the phone holder was glued over the entire area this would prevent the bending of the wallet case.
Graham Mills
Just what I wanted. Don’t do reviews but this supplier is good
Very good product and very helpful and good service
It arrived as ordered and it’s a perfect fit for May IPhone. I can’t fault it and recommend it with full marks!
Good product. value for money
Absolutely perfect. It’s the second one I’ve had.
Great customer service
Arrived in very good time, good quality & does the job.
Case is fine. The constant harassing emails sent to me to send a review are not.
Love it. Love the colour. Not bad for the price. Delivery was quick too.
Xxx
Does the job
Fast delivery quality product. Highly recommended
Good price, easy site/purchase, prompt delivery, good quality.
What's not to like?
Was very happy with the quality and price
Perfect phone case doing the job it was purchased for
Love the feel and colour
Very good value. Delivered quickly.
Swift response to order. The phone case feels great and the colour (red) is a great shade.
It’s exactly what I wanted. I like having a cover so that it’s safer when it falls. Everything seems to fit and the blue colour is excellent
A good quality product & a great colour!
Thankyou.