iPhone XS Max - Grade A, Gold, 256GB

Grade A Refurbished, 100% Battery Health (No Face ID)

This is the refurbished iPhone XS Max 256GB in Gold — a Grade A handset with a refurbished battery at 100% battery health, fully tested and SIM free, so it works on any UK network including EE, O2, Vodafone, Three and giffgaff. You get a big 6.5-inch Super Retina OLED display, a dual 12MP camera with 2x optical zoom and the A12 Bionic chip, at a fraction of the price of a newer iPhone.

Please note: Face ID does not work on this phone. That's the trade-off behind the price, and we state it up front so there are no surprises. You unlock the phone and approve purchases with your passcode instead. Everything else is tested and working, and the Gold stainless steel frame and glass back look as good as a Grade A phone should.

What Does Grade A Mean?

Grade A means the phone is in excellent cosmetic condition with no visible scratches, cracks or marks at normal viewing distance. It has been fully factory reset and professionally tested, and the battery has been refurbished and checked, reading 100% battery health in Settings at the time of testing. The one exception to our usual fully-working standard on this listing is Face ID, which is not available.

Key Features of the iPhone XS Max

• 6.5-inch Super Retina OLED display — 1242 x 2688 resolution at 458ppi with HDR10 and Dolby Vision, ideal for films, photos and reading
• A12 Bionic chip with 4GB RAM — still smooth for everyday apps, browsing, streaming, calls and social media
• Dual 12MP rear cameras — a wide camera plus a 2x optical zoom telephoto, both with optical image stabilisation, and 4K video up to 60fps
• 256GB storage — plenty of room for photos, videos, music and apps
• Refurbished battery with 100% battery health — a fresh start on battery life, with fast-charge capability and Qi wireless charging (charger sold separately)
• IP68 water and dust resistance — protected against submersion up to 2 metres for 30 minutes
• Dual SIM — Nano-SIM plus eSIM, so you can run two numbers or add a data plan abroad
• Stereo speakers and Dolby Vision playback — a big screen with proper sound for video and gaming
• Gold stainless steel and glass design — a classic, premium finish
• SIM Free & Unlocked — no network lock, no contract, works on any UK network

Full Specifications

Good to Know Before You Buy

No Face ID: Face ID and features that rely on it, such as Face ID app unlocking and Animoji or Memoji, are not available. Use a passcode to unlock. 4G, not 5G: the iPhone XS Max was released before 5G, so it connects on 4G LTE. Software: it supports up to iOS 18 and is not compatible with iOS 26. No headphone jack: it uses Lightning and Bluetooth audio.

iPhone XS Max 256GB FAQs

Does this iPhone XS Max have Face ID? No. Face ID does not work on this unit, so you unlock it with a passcode.

Is the battery new? It is a refurbished battery that reads 100% battery health in Settings at the time of testing.

Is it unlocked? Yes. It is SIM free and works on any UK network.

Does it support 5G? No. It supports 4G LTE.

What does Grade A mean? No visible scratches, cracks or marks at normal viewing distance, fully tested and factory reset.

Why Buy the iPhone XS Max from Phone Base?

• Grade A condition — no visible marks or damage at normal viewing distance
• 100% battery health — refurbished battery, checked by our UK technicians
• 12-month warranty included for complete peace of mind
• Factory reset — set up as new, your data stays yours
• Fast UK dispatch — order today, delivered to your door
• Trusted UK retailer — phone-base.co.uk, serving customers nationwide

If you want a large OLED iPhone with a 100% battery and don't need Face ID, this Grade A refurbished iPhone XS Max 256GB in Gold is a great-value way to get it. Order yours today from Phone Base for fast UK delivery.

A+ Grade – Pristine

Like new condition used product with no signs of wear. Item has been fully tested in full working order.

A Grade – Excellent

Excellent condition used product with little or minor signs of wear. Item has been fully tested in full working order.

B Grade – Good

Good condition used product that will show moderate signs of wear across the device. Item has been fully tested and in full working order.

C Grade – Average

Average condition used product that will show signs of heavy wear but has been fully tested and in full working order.

Last updated February 08, 2025

Thank you for your consideration. If you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange.

Payment Information

During the checkout at our website you can select the following secure payment methods:

• American Express
• Apple Pay
• Google Pay
• Visa
• Mastercard
• PayPal

If you have any questions please contact our customer service: contact@phone-base.co.uk

Shipping

Cutoff time: 16:30 (GMT +1) Order Processing Time: (3-5 working days) Delivery time: According to the method We use Royal Mail as our shipping partner.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

Return Policy

This return policy is valid for the countries: United Kingdom

You have the right to return 14 days after the arrival of your order.

The products can easily be returned.

The actual return costs are the responsibility of the customer and must be paid to the shipping party. This applies in the case of dissatisfied products.

With most packages, the return labels are in the box. If this is not the case, send us an email at contact@phone-base.co.uk and we will send them digitally. You can then print them and add them in the return package.

Note: only products in NEW* condition can be returned. We reserve the right to refuse a return with traces of use.

*New = These are unopened products in their original packaging and products that have never been used.

Once we have received and verified your return, you will have your refund within 2-3 business days using the payment method you used when ordering.

We comply with all relevant laws regarding returns and refunds.

We reserve the right to change our return and refund policy at any time to comply with applicable legal requirements.

Return Process

To return an item, please email customer service at contact@phone-base.co.uk to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:

Phone Base
Attn: Returns
RMA#
220 Holderness Rd
Hull, HU9 2AA
United Kingdom

Questions

If you have any questions regarding our Refunds policy, free free to submit your query here.

(44) 1482 219291

contact@phone-base.co.uk